Refund Policy
We want you to be satisfied with Asat. This policy explains how to request a refund for an Asat subscription. Effective date: 2026-10-23.
Refund period
You may request a refund within 30 days of purchase.
Because Asat is a digital service, there are no physical products to return or exchange.
How to request
E-mail [email protected] with your order number and the e-mail address of your Asat account. You can also reach us at (323) 555-7587.
We answer within 2 business days.
How you are refunded
Approved refunds go back to the original payment method within 5–10 business days after approval.
Card statements may take one or two billing cycles to show the refund.
Cancelling future renewals
Cancelling stops future renewal charges. To cancel, follow the instructions in our Terms of Use.
Cancelling on its own does not refund amounts already paid. Refunds follow the period and process described above.
Exceptions
Custom-made or personalized items cannot be returned, except in case of defect.
Contact
Asat, LLC · [email protected] · (323) 555-7587 · 1185 W Mahalo Pl Compton, CA 90220-5444.